Warranty & Road Side Assistance

We've Got You Covered...

Brucedale Logo (275x74)

 

AUTOMOTIVE SERVICE EXCELLENCE 

 

WE’VE GOT YOU

COVERED…

 

We will provide the utmost in care and respect for 

you and your vehicle, and perform required

services in accordance with the NAPA AUTOPRO 

Code of Ethics printed on this website.

While we do not expect any problems to occur as a 

result of our workmanship or failure of the parts 

installed, we want you to know that we stand

firmly behind the work that we do – our reputation 

depends on it.  In the unlikely event something

unexpected occurs,

WE’VE GOT YOU COVERED, with the 

NAPA 12 Month /20,000 km

“Peace of Mind” Warranty*.

-12 month or 20,000km written guarantee 

on parts and labour*

-Over 11,000 authorized warranty centres in 

Canada and the United States*

1-866-GET-NAPA

WE ARE LEGALLY AUTHORIZED TO FULFILL

MAINTENANCE OBLIGATIONS ON ALL AUTOMOBILES

INCLUDING LIGHT TRUCKS, VANS and SUV’s – and

when we use appropriate parts and procedures the 

vehicle’s manufacturer is obligated to honour it’s

warranty obligations.

“PEACE OF MIND” DRIVING

NO MATTER WHERE YOU ARE

WITH OVER 600 NAPA AUTOPRO

CENTRES IN CANADA ALONE

and over 11,000 authorized warranty centers in

North America.

As a member of over 600 NAPA AUTOPRO centres in Canada, we are obliged to uphold the NAPA AUTOPRO Code of Ethics:

  • Provide highly skilled and trained diagnostic technicians and equipment to accurately diagnose and repair each vehicle
  • Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts.
  • Perform service repairs and maintenance in accordance with manufacturer’s recommendations or established industry guidelines.
  • Uphold the integrity of all members of the NAPA AUTOPRO program.
  • Maintain the highest standards of the repair service profession.
  • Bed dedicated to customer satisfaction.
  • Obtain prior authorization and provide a price estimate for  work to be performed.
  • Exercise reasonable care for the customer’s property while it is in the shops possession.
  • Be an environmentally responsible Corporate citizen.
  • Provide a system for a fair settlement of customer complaints, should they occur.

In the unlikely event something unexpected occurs, WE’VE GOT YOU COVERED with the NAPA 12 month / 20,000 km “Peace of Mind” Warranty*.

IF YOU ARE WITHIN 40 KM’S

  • Should you experience any trouble with your vehicle within the warranty period, please call us directly at the number indicated on the bottom of this page.  We will work quickly to resolve any issues as a result of this visit, do our best to diagnose any new problems, and simply work with you in mind and get you back on the road.

IF YOU ARE OUTSIDE OF THE 40 KM’S AND TRAVELLING WITHIN CANADA OR THE UNITED STATES, CALL

1-866-GET-NAPA

*Please ask your service technician for a copy of the written warranty statement.